Here you can find our answers to frequently asked questions about our Spa:
What are the membership prices?
FIT Membership Prices:
- SPA DAY Pass USD 50 per person
Includes access to all available facilities (heated pools, sauna, steam room, hydromassage, equipment room, physical activities, towels, daily lockers, showers, amenities service) and activity schedule. Plans are NOT paused in case of non-attendance.
What is the price of a spa day? The daily Spa pass costs USD 50 per person. It allows the use of all facilities (heated pools, sauna, steam room, hydromassage, equipment room, physical activities, towels, daily lockers, showers, amenities service) and access to the available activity schedule.
Is the indoor pool accessible? Yes, we have an outdoor elevator suitable for wheelchairs at the entrance, a bathroom exclusively for this purpose, and a mobile lift with remote control for entering the pool.
Are there robes in the Spa? The spa does not provide robes or footwear (we offer towel service and daily lockers free of charge).
Can minors access the Spa? Minors can access the Spa, keeping in mind that they will have restricted access in all areas except the pools.
What are the hours and rates of the hair salon? You can check our Spa hours here: Spa – Enjoy. You can check our complete list of services by calling +598 94 876 548.
How can I make a reservation at the hair salon? Reservations are made by phone at extension 2222 or via Spa WhatsApp +598 94 876 548.
What is the price of massages and Spa treatments? Our treatments range from USD 110 the relaxing body treatment to USD 250 the Phytocare full treatment (You can check our complete list of services by calling +598 94 876 548).
What are the values and hours of the paddle tennis courts? You can check our Spa hours here: Spa – Enjoy.
Do you have beach service? Beach service is offered from December 1st to March 30th with some exceptions (check Spa WhatsApp at +598 94 876 548).
What does the beach service include? The basic beach service includes 2 beach chairs and a small umbrella. Requests for extra equipment will have an additional cost.
Is there a cost for the beach service? The basic beach service is free for guests.
Where is the beach service picked up? In summer, where (what does it include, if there is a cost, where is it picked up)? The Spa has a beach staff to provide the service on-site (towels are picked up at the reception on the 2nd floor of the Spa).