Here you can find our answers to general frequently asked questions about us:
Where is the hotel located? We are located at Playa Mansa Parada 4, Punta del Este – Uruguay. Location on Google Maps: https://maps.app.goo.gl/Ey9bYia9hQyMA7i69
How do you get to Punta del Este, Uruguay? Punta del Este can be accessed by different means of transport, whether by land, air, or sea.
- By air:
- Carrasco International Airport: the most important airlines in the world arrive at Carrasco International Airport (21 km from Montevideo), which is located 113 km from Punta del Este.
- Laguna del Sauce International Airport: there are flights from Buenos Aires, São Paulo, Santiago de Chile, and Asunción; it is located 20 km from the resort.
- By river: Several companies have various daily frequencies that connect Buenos Aires and Montevideo or Buenos Aires and Colonia by river, and from those destinations, buses that lead to the resort.
- By land: from the Tres Cruces Terminal in Montevideo, as well as from other important cities in neighboring countries or Uruguay, there are direct and indirect regular lines that access the peninsula. The road distance from the capital is 134 km.What procedure is currently required to enter Uruguay? You can check the entry requirements to the country here: https://uruguaynatural.com/en/datos-utiles/requisitos-de-ingreso-y-tramites/
How can I get from the airport to the hotel? Do you have airport transfer service? You can coordinate your transfer at the Concierge at +598 4249 2185 or at West Turismo from 9 am to 7 pm in low season and from 9 am to 12 am in high season, call +598 4249 2300 or via WhatsApp at +598 95 202 022 24 hours. You can also find information about public transport options online.
How much is the transfer from the airport to the hotel? You can inquire about transfer prices at the Concierge at +598 4249 2185 or at West Turismo from 9 am to 7 pm in low season and from 9 am to 12 am in high season, call +598 4249 2300 or via WhatsApp at +598 95 202 022 24 hours.
Do you have Wi-Fi? Yes, we have Wi-Fi in all areas of the resort.
Do you have a currency exchange at the hotel? Yes, we have a currency exchange within the facilities.
Do you have an ATM at the hotel? Yes, we have an ATM within the facilities.
Do you have medical service? Yes, we have 24-hour medical service.
Do you have parking? Yes. We have free outdoor parking, subject to availability (located on the sides of the hotel), and valet parking service with an additional cost during high season. Covered parking is subject to availability upon arrival.
I want information about tours and tourist attractions in Punta del Este. You can find information about tours and tourist attractions in Punta del Este at the Concierge at extension +598 4249 2185 or at West Turismo from 9 am to 7 pm in low season and from 9 am to 12 am in high season, call +598 4249 2300 or via WhatsApp at +598 95 202 022 24 hours.
I have a business proposal to make: Where do I contact? You can contact our Marketing department at +598 4247 2009.
I want to work with you. You can check our job opportunities and send your CV here: http://www.enjoypuntadeleste.com.uy:8080/postulacionesenjoypde/servlet/hbolsa_trabajo?Cartelera,
Are the doors of the convention area open? Usually, the doors of the convention area are open when there are shows or conventions taking place.
Do you accept both old and new design US dollar bills? Yes, we accept both old and new design US dollar bills, as long as they are in good condition.